Hotels Follow Airlines’ Lead on Fees
Hotels are expected to add and even raise existing fees charged to customers in an effort to make more money, much like the airlines.
The airlines have been doing it. Expect the hotels to follow suit.
Over the last few years, the airlines have been adding and increasing fees on checked bags, exit row seats and more, much to the benefit of their bottom lines. And for similar reasons, hotels are likely to add more fees and more stringently enforce or even raise existing charges for cutting a stay short, for example, or for storing luggage.
A new study by Bjorn Hanson, clinical professor at the Preston Robert Tisch Center for Hospitality Tourism and Sports Management at
