Air Company Regrets Any Inconvenience That May Cause Its Passengers
Information on pilots’ strike for Lufthansa customers
The Vereinigung Cockpit (VC) union has called on Lufthansa pilots to participate in a four-day strike from February 22 to 25. Lufthansa regrets any inconvenience that the industrial action may cause our passengers.
Lufthansa has a toll-free number in the US and Canada for customers to obtain information about their flight bookings, and for any re-bookings or cancellations.
The US number is: 1- 800 645-3880.
The Canadian number is: 1- 800 563-5954.
Information about ongoing flight operations can also be found at www.lufthansa.com under "Arrival and Departure."
Passengers who are already booked on a Lufthansa flight during February 22 to 25, 2010, and wish to change their travel plans can rebook once free of charge to another Lufthansa flight -- provided their ticket is issued before February 18, 2010 and their new travel date is before March 31, 2010. Their departure and arrival destinations must also remain the same.
Applicable rules for flight cancellations caused by strike action:
Should the purpose of a journey become null and void because of a flight cancellation, passengers can annul their flight booking free of charge.
