Social Media Attacks!
Two travel related stories are blowing out of proportion this week thanks to social media and the novelty, over-size megaphone it hands to anyone with a decent following.
First up we had Kevin Smith, aka Silent Bob, being thrown off a flight by a Southwest Airline captain for safety risks arising from his size. Kevin took out his anger about the treatment to his 1.6 million Twitter followers, (read Tnooz article here) creating a veritable 'Storm in teacup' for Southwest PR to sort out. They did a pretty good job addressing the issue over twitter with Kevin and offered to get in contact with him directly. That being said, it didn
