MICROS-Fidelio Seminar Points the Way to Profit for Hospitality Sector
Industry presentations to focus on the benefits of fully integrated systems and operations to drive productivity across the board
Hotel and restaurant operators will join MICROS-Fidelio Hong Kong (a unit of MICROS Systems Inc.- Nasdaq: MCRS), the hospitality industry's leading technology supplier, to attend a series of presentations on making their businesses more competitive, more profitable and better at enhancing "customer experience", that essential quality which brings guests back again and again.
The seminar, which will be held at Langham Place on March 18, is supported by global technology leader HP Hong Kong, Hong Kong-based FlexAccount, a leading accounting software developer in Greater China and MeetingMatrix International, the market leader in event diagramming and visualization solutions with installations worldwide.
"Our team of industry experts will drive the event," explained MICROS- Fidelio Hong Kong Managing Director Carmen Lam. "They will present solutions tailored for hotels, restaurants and other hospitality operations - and what's key here is we're approaching this from a cross-enterprise perspective, focusing on systems that will tie together core hospitality activities as well as support functions for superior results and better performance."
Lam said that putting all operations into one integrated database, as next generation enterprise solutions can do, empowers managers to react to issues quickly. In today's competitive environment, she said enterprise solutions can make all the difference to the bottom line. "It doesn't matter how profitable your weekend promotions are if you don't have a real-time understanding of how much cash is leaking from other parts of the operation."
The MICROS-Fidelio seminar will demonstrate how solutions can address current and emerging industry trends - such as PCI (Payment Card Industry) compliance and Green concerns, which are putting increasing demands on hotels, restaurants and other hospitality venues.
The seminar will take participants through distribution channel, yield and customer relationship management, showing how these and other functions can integrate into the MICROS property management and point of sales systems to deliver enhanced profit at all revenue points across the enterprise.
"We know what's keeping our users awake at night, particularly in a demanding economy," Lam said. "The seminar will offer industry solutions to boost revenues deliver better value to customers and raise productivity - while bringing down costs, and ultimately achieving better returns."
About MICROS-Fidelio Hong Kong Ltd.
MICROS-Fidelio Hong Kong Ltd., is a wholly-owned subsidiary of MICROS Systems, Inc., which provides enterprise applications for the hospitality and retail industries worldwide. Over 310,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 25,000 hotels worldwide, as well as point- of-sale and loss prevention products through its subsidiary Datavantage for more than 79,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
