Flight Air France 447 Rio de Janeiro - Paris-Charles de Gaulle
Here you can find a list of all AF published press releases concerning the lost aircraft
â–º Paris, 02 July 2009 - 16:57 local time
AF 447: Progress Report from the French Air Accident Investigation Bureau
Air France has taken careful note of the progress report published by the French Air Accident Investigation Bureau (BEA) concerning the AF 447 accident. In presenting the initial facts, this report constitutes an important stage in the inquiry.
It is also a very important step for the relatives of the victims, who, like Air France, are impatient to understand the circumstances surrounding this tragedy.
It is, of course, of capital importance for Air France to find the flight and voice recorders – "black boxes" – which would enable the investigators to analyse the causes of the accident, whatever these may be. No effort must be spared in achieving this end, and Air France thanks the French Authorities for continuing their sea search with unprecedented resources. Air France would also like to thank the Brazilian authorities for the sea searches they have carried out at the scene of the accident.
All the elements of the investigation produced by the French Air Accident Investigation Bureau (BEA) will be fully and immediately taken into account by the airline. Flight safety is of prime concern to Air France, as can be seen from the ongoing efforts of every sector of the airline using all its resources to improve it even further.
Following the publication of the progress report, Air France wishes to point out that:
- In Airbus' recommendation of November 2008, superseding that of September 2007, the replacement of the Thalès AA Pitot probes by Thalès BA Pitot probes was no longer put forward as a solution to the icing problems.
- On 15 April 2009, Airbus recommended evaluating in real operating conditions the results of a series of laboratory tests on the Thalès BA Pitot probes.
- On 27 April 2009, rather than waiting for the results of this evaluation, Air France decided to equip its entire fleet of Airbus A330s and A340s with the Thalès BA Pitot probes.
â–º Paris, 01 July 2009 - 20:27 local time
Mass in Rio De Janeiro held in memory of the victims of flight AF 447
On Wednesday July 1 in Rio de Janeiro Air France CEO, Pierre-Henri Gourgeon, met families and friends of the Brazilian victims of the AF 447 disaster.
Together with Air France representatives in Brazil and flight crews, Mr Gourgeon attended a mass at the Church of the Immaculate Conception held in memory of the victims.
Mr Gourgeon spent time with the families and, on behalf of all Air France staff, presented his sincerest condolences while reassuring them of Air France’s full commitment to transparency in all matters concerning them.
â–º Paris, 25 June 2009 - 12:08 local time
Press release
Among the victims found in the sea search, two members of the Air France crew have been identified: the flight captain and a steward.
Chief Executive Officer, Pierre-Henri Gourgeon, extended his condolences to their families on behalf of all Air France.
â–º Paris, 15 June 2009 - 17:07 local time
AF flight 447 Rio/Paris: How Air France is providing support to relatives and friends
Flight AF 447 was carrying 228 passengers and crew of 32 different nationalities.
The expectations of the many relatives and friends are varied. They are legitimately demanding information and transparency, even though the circumstances of this tragedy are slowing the progress of the investigation and Air France itself is unable to obtain all the necessary information, which is collected and centralized by the French and Brazilian authorities.
Air France teams took action from the very beginning to meet the needs of the bereaved. Air France has done everything it can to assist relatives and friends and is also aware of the difficulties that can be met in certain cases.
The following measures have been immediately introduced:
â– A toll-free number was set up to handle calls 24/7. This toll-free number was available until all families had been contacted.
â– Those who wished were provided with accommodation at hotels in Paris-Charles de Gaulle and Rio, with Air France paying all expenses.
At present:
â– A telephone information centre is available for relatives. There are different phone numbers depending on the language spoken. The centre provides all necessary information, including legal details, insurance, medical and psychological support, etc. It takes care of their travel needs and accommodation.
â– In addition to the information centre, a permanent group has been set up to ensure long-term assistance to relatives and friends. This group of approximately 1,800 people includes staff with the skills needed in all areas concerned.
â– In Brazil, a specific local structure has been set up. At all other Air France-KLM destinations worldwide, a special correspondent has been designated to ensure local contact.
â– Air France's lawyers and insurers have nominated local correspondents (one lawyer per country), for an advance payment of approximately 17,500 euros to be paid per victim. Air France s'est évidemment substituée en cas d'urgence.
â– The French State has asked the INAVEM (National Institute of Assistance to Victims) to assist families.
Air France's crisis centre has a permanent pool of 4,000 volunteers to provide local assistance and family support, in addition to the operational measures. All Air France divisions are providing support in any way they can.
Finally, AXA, Air France's insurer, has set up a dedicated team which is coordinating action taken to support the victims' relatives and to accelerate as far as possible the administrative procedures and compensation they will receive in the name of moral and economic prejudice.
â–º Paris, 11 June 2009 - 12:15 local time
Meeting of the Chief Executive Officer with the AJPAE (French Professional Aviation and Space Journalists Association)
Air France Chief Executive Officer Pierre-Henri Gourgeon today met with members from the AJPAE (French Professional Aviation and Space Journalists Association).
This meeting, planned some time ago, was devoted to the current situation and outlook for air transport.
In his opening speech, Pierre-Henri Gourgeon reiterated to the thirty French and foreign media present that all Air France staff have remained totally mobilized since the tragic accident of Air France flight 447. Every member of the staff shares the deep distress of the families and friends of the victims, crew and colleagues who were lost on this flight, and there has been a feeling of great solidarity throughout the Company.
The CEO reminded journalists that the investigation will be long and difficult, given the location of the accident. Analysis of the initial results of the searches being carried out may give us an indication of the circumstances of the catastrophe. Various scenarios could then be built by the experts. In addition to which, we hope to recover the flight recorders. As for the assumptions made by some of the media, they are pure speculation.
Air France launched its programme for replacing the anemometric sensors on Friday, 29 May, as soon as it received the stock of parts. Due to the problem concerning speed measurement, which had been observed in the last automatic messages from the aircraft, the replacement programme was stepped up.
We cannot, however, assume any link between the sensors and the causes of the accident. Airbus and the European Aviation Safety Agency maintain that the A330/A340s are safe with any one of the three types of existing sensors.
Air France will be totally transparent in dealing with the investigators and, in agreement with them, in communicating with the general public and its passengers, concluded the Chief Executive Officer.
â–º Paris, 06 June 2009 - 23:09 local time
Press release # 12
Update on anemometric sensors
Following the many questions which have appeared in the media on the issue of the Pitot probes in its fleet (the Pitot probe is one of the instruments which calculates the air speed of the aircraft), Air France wishes to make the following clarifications:
1) Malfunctions in the Pitot probes on the A 320 led the manufacturer to issue a recommendation in September 2007 to change the probes. This recommendation also applies to long-haul aircraft using the same probes and on which a very few incidents of a similar nature had occurred.
It should be noted that a recommendation from the manufacturer gives the operator total freedom to apply the corresponding guidelines fully, partially or not at all. Should flight safety be concerned, the manufacturer, together with the authorities, issues a mandatory service bulletin followed by an airworthiness directive (AD).
The recommendation to change the probes was implemented by Air France on its A320 fleet where this type of incident involving water ingress at low altitude had been observed. It was not implemented on the A340/330s as no such incidents had been noted.
2) Starting in May 2008 Air France experienced incidents involving a loss of airspeed data in flight, in cruise phase on A340s and A330s. These incidents were analysed with Airbus as resulting from pitot probe icing for a few minutes, after which the phenomenon disappeared. Discussions subsequently took place with the manufacturer. Air France asked for a solution which would reduce or eliminate the occurrence of these incidents. In response to these requests, the manufacturer indicated that the probe model recommended for the A320 was not designed to prevent such incidents which took place at high-altitude cruise levels, and reiterated the operational procedures well-known to the crews.
In the first quarter of 2009 laboratory tests suggested, however, that the new probe could represent a valuable improvement to reduce the incidence of high altitude airspeed discrepancy resulting from pitot probe icing, and an in service evaluation in real flight conditions was proposed by Airbus. Without waiting for the in service evaluation, Air France decided to replace all its probes and the programme was launched on 27 April 2009.
Without making any assumptions as to a possible link with the causes of the accident, Air France speeded up this programme and reminded its pilots of the current instructions issued by the manufacturer to cope with the potential loss of airspeed data.
â–º Paris, 06 June 2009 - 22:17 local time
Press release # 11
Flight AF 447
Following the announcement by the Brazilian authorities that bodies have been found, Air France wishes to express its deep sadness and compassion to the families and friends of the passengers and crew lost on flight AF 447. This news is of capital importance to everyone.
Air France wishes to thank the Brazilian and French authorities for all the search operations they are carrying out in the Atlantic ocean, in spite of the difficult conditions.
â–º Paris, 05 June 2009 - 12:27 local time
Religious ceremonies for the victims of flight AF 447
Over the next few days, several religious ceremonies will be held in France for the victims of flight AF 447:
♦ Saturday 6 June at 11:30 am, at Roissy-en-France church. The service will be conducted by the Bishop of the Diocese of Pontoise, Bishop Riocreux. Four people from this diocese were on board flight AF 447.
♦ Sunday 7 June at 11:30 am, at the Notre-Dame Cathedral in Paris. This is an international service for the victims of flight AF 447.
♦ Monday 8 June at 2:30 pm, at Senlis Catherdral. The service will be conducted by the Bishop of the Diocese of Beauvais, Noyon and Senlis, Bishop James. Three town councilors from Ermenonville (diocese of Senlis) were among the passengers on flight AF 447.
♦ Sunday 21 June at 10:30 am, at the Le Bourget Air Show. The service will be conducted by the Bishop of the Diocese of Pontoise, Bishop Riocreux. The service has already been prepared together with the association Notre-Dame des Ailes and will be shown on French television. This year, the service will be dedicated to those lost on flight AF447.
â–º Paris, 03 June 2009 - 13:21 local time
Archbishop Of Paris Press Release
Inter-religious prayer ceremony for the 228 victims of flight AF 447 of 1st June 2009, and for their families and friends - Notre-Dame de Paris – Wednesday, 3 June 2009 at 4pm
The ceremony will be attended by Cardinal André Vingt-Trois, Archbishop of Paris and President of the Bishops Conference of France, Grand Rabbi Haïm Korsia, the Jewish Chaplain for Air Personnel, Mr. Mohammed Moussaoui, President of the French Council of Muslim Faith, Metropolite Emmanuel, President of the Assembly of Orthodox Bishops of France and Pastor Claude Baty, President of the Protestant Federation of France.
In addition to the Grand Rabbi Haïm Korsia, the Catholic, Protestant and Muslim Chaplains of Paris-Charles de Gaulle will attend: Father Francis Truptil, Father Gérard Sqarcioni, Father Baudouin Tournemire, Pastor Jean Pierre Dassonville and Imam Hazem El-Shaffei.
This ceremony has been prepared together with Air France. It will be a moment of contemplation and prayer for the families and friends of the victims, in a spirit of unity among people from every country and religious belief. Readings will therefore be made in French, English and Brazilian. Prayers will be accompanied by hymns in French, Latin and German by the Choirs of Notre-Dame de Paris and Air France.
At the start of the ceremony, His Eminence Cardinal Vingt-Trois will propose that the families and friends of the victims carry 228 lighted candles to the altar, each one symbolizing a victim.
The families may then take the candle away with them after the ceremony.
Music and Readings:
â– Introit from Requiem op. 9, by Maurice Duruflé (Choir of Notre Dame)
â– Psalm 42 Wie der Hirsch, by Felix Mendelssohn (Air France Choir)
â– Reading: Lamentations 3, 17-26
â– Psalm 129 (Choir of Notre Dame and congregation)
â– I have waited for thee O Lord. My soul hath relied on his word
â– Reading from the Gospel according to Saint Luke (Luke 23, 33-53)
â– Johann Sebastian Bach, Chorale Ich harre des Herrn (from Cantata BWV 131) (Choir of Notre-Dame)
â– Felix Mendelssohn, Da nobis Pacem (Air France Choir)
â– Kyrie, from Requiem op. 9, by Maurice Duruflé (Choir of Notre-Dame)
â– Giuseppe Verdi, Requiem, Libera me Domine - (Air France Choir)
The poem Footsteps in the Sand by Brazilian poet Ademar de Barros will be read at the end of the ceremony.
(Extracts)
One night, I dreamed a dream, I was walking along the beach with my Lord. Across the dark sky flashed scenes from my life. For each scene, I noticed two sets of footprints in the sand, one belonging to me and one to my Lord. When the last scene of my life shot before me, I looked back at the footprints in the sand. There was only one set of footprints. I realized that this was at the lowest and saddest times of my life. This always bothered me and I questioned the Lord about my dilemma. "Lord, You told me when I decided to follow You, You would walk and talk with me all the way. But I’m aware that during the most troublesome times of my life there is only one set of footprints. I just don’t understand why, when I need You most, You leave me”.
He whispered “My precious child, I love you and will never leave you, never, ever, during your trials and testings. When you saw only one set of footprints, it was then that I carried you.”
â–º Paris, 02 June 2009 - 21:26 local time
Memo to the press
Inter-religious ceremony Wednesday, 3 June
In respect for the mourning of the relatives and friends of the victims, we inform the press that they will not be able to attend the inter-religious ceremony to be held inside Notre Dame Cathedral tomorrow at 4pm. There will be a sound broadcast of the ceremony on the square outside the cathedral.
â–º Paris, 02 June 2009 - 14:20 local time
Press release # 10
Homage to victims in Paris
An inter-religious ceremony for the relatives and friends of the victims will be held on Wednesday, 3 June at 4pm at Notre-Dame Cathedral in Paris.
Note for media: practical information will be sent later.
â–º Paris, 02 June 2009 - 11:53 local time
Press release # 9
Assistance to relatives of victims: Air France staff arrive in Rio de Janeiro
A team of approximately 20 Air France staff members, including two doctors and a nurse, arrived in Rio de Janeiro on Tuesday morning on flight AF 442.
This team has travelled to Brazil as back-up to Air France staff in Rio, to help and assist the families of victims.
Phone numbers reserved for relatives and friends:
0800 800 812 in France,
0800 881 20 20 in Brazil,
+ 33 1 57 02 10 55 for calls from all other countries.
Air France will release further information as soon as it is available.
NB: We ask journalists not to call this number, which is reserved for relatives and close friends.
â–º Paris, 02 June 2009 - 08:12 local time
Press release # 8
How are Air France’s volunteers trained to assist relatives and friends of victims?
Overall, 4,000 Air France staff members are part of the voluntary programme to help in case of a crisis.
These volunteers have four main tasks: contact with relatives and friends, logistical assistance, back-up at airports and telephone assistance.
This programme was launched in November 1998 by the Chairman of Air France.
Air France offers these volunteers three one-day training modules:
- Theory (explaining what it means to be a volunteer and the commitments involved etc.) and practical training with a psychiatrist,
- Theoretical and practical courses to train leaders whose role is to lead a group of volunteers and liaise with the Air France crisis centre,
- Training on how to handle telephone calls when the Air France toll-free number is available.
â–º Paris, 02 June 2009 - 07:25 local time
Memo to the press
Air France asks all journalists, and in particular those from the audio visual media, to respect the privacy of the relatives currently staying in hotels at Paris-Charles de Gaulle.
Thank you for your cooperation.
â–º Paris, 02 June 2009 - 05:38 local time
Press release # 7
Flight deck crew
Flight Captain:
â– French
â– 58 years old
â– Entered Air France in 1988
â– Qualified on Airbus A330/A340 in February 2007
â– 11,000 flight hours, including 1,700 on Airbus A330/A340
2 co-pilots:
â– French
â– 37 and 32 years old
â– Entered Air France in 1999 and 2004
â– Qualified on Airbus A330/A340 in April 2002 and June 2008
â– 6,600 flight hours, including 2,600 on Airbus A330/A340
â– 3,000 flight hours, including 800 on Airbus A330/A340
Cabin crew
Chief purser:
â– French
â– 49 years old
â– Entered Air France in 1985
2 pursers:
â– French
â– 54 and 46 years old
â– Entered Air France in 1981 and 1989
6 stewards and stewardesses:
â– 5 French and 1 Brazilian
â– Between 24 and 44 years old
â– Entered Air France in 1996 and 2007
Phone numbers reserved for families and friends:
0800 800 812 in France,
0800 881 20 20 in Brazil,
+ 33 1 57 02 10 55 for calls from all other countries.
NB: We ask journalists not to call this number, which is reserved for relatives and close friends.
â–º Paris, 01 June 2009 - 20:30 local time
Press release # 6
Air France is doing its utmost to provide support for relatives and friends.
Medical and psychological assistance involving 15 specialist physicians has been set up at Paris-Charles de Gaulle 2 and Rio de Janeiro airports.
Some one hundred voluntary members of Air France staff are backing up the teams in Paris-Charles de Gaulle and Rio de Janeiro.
Air France has also established a special toll-free number for the relatives and friends of passengers.
0800 800 812 in France,
0800 881 20 20 in Brazil,
+ 33 1 57 02 10 55 for calls from all other countries.
Air France will release further information as soon as it is available.
NB: We ask journalists not to call this number, which is reserved for relatives and close friends.
â–º Paris, 01 June 2009 - 18:13 local time
Press release # 5
Air France is now able to confirm the nationalities of the passengers who were on board flight AF 447 on 31 May 2009, which disappeared between Rio de Janeiro and Paris-Charles de Gaulle. This list of nationalities is based on the information provided by the Brazilian Authorities.
â– 2 American
â– 1 Argentinian
â– 1 Austrian
â– 1 Belgian
â– 58 Brazilian
â– 5 British
â– 1 Canadian
â– 9 Chinese
â– 1 Croatian
â– 1 Danish
â– 1 Dutch
â– 1 Estonian
â– 1 Filipino
â– 61 French
â– 1 Gabonese
â– 26 German
â– 4 Hungarian
â– 3 Irish
â– 1 Icelandic
â– 9 Italian
â– 1 South Korean
â– 3 Lebanese
â– 3 Moroccan
â– 3 Norwegian
â– 2 Polish
â– 1 Romanian
â– 1 Russian
â– 3 Slovakian
â– 1 South African
â– 2 Spanish
â– 1 Swedish
â– 6 Swiss
â– 1 Turkish
Air France expresses its deepest sympathy to the relatives and friends of the passengers and crew who were on board this flight.
Air France is doing its utmost to provide support to relatives and friends: counselling with physicians and psychologists as well as specially trained Air France volunteers has been set up at the airports of Paris-Charles de Gaulle 2 and Rio de Janeiro.
Air France has also established a special toll-free number for the attention of relatives and friends of passengers who may have been on board. They can use this number to obtain information on whether or not a member of their family or friends was on board.
Phone number reserved for relatives and friends:
0800 800 812 in France,
0800 881 20 20 in Brazil,
+ 33 1 57 02 10 55 for calls from all other countries.
Air France will release further information as soon as it is available.
NB: We ask journalists not to call this number, which is reserved for relatives and close friends.
â–º Paris, 01 June 2009 - 14:44 local time
Press release # 4
Air France expresses its deepest sympathy to the relatives and friends of the passengers and crew who were on board AF flight 447 on 31 May 2009, which disappeared somewhere between Rio de Janeiro and Paris-Charles de Gaulle.
Air France is doing its utmost to provide support to relatives and friends: counselling with physicians and psychologists as well as specially trained Air France volunteers has been set up at the airports of Paris-Charles de Gaulle 2 and Rio de Janeiro.
Air France has also established a special toll-free number for the attention of relatives and friends of passengers who may have been on board. They can use this number to obtain information on whether or not a member of their family or friends was on board.
Phone number reserved for relatives and friends:
0800 800 812 in France,
0800 881 20 20 in Brazil,
+ 33 1 57 02 10 55 for calls from all other countries.
Air France will release further information as soon as it is available.
NB: We ask journalists not to call this number, which is reserved for relatives and close friends.
â–º Paris, 01 June 2009 - 13:59 local time
Press release # 3
Air France has sent all the information in its possession on the disappearance of flight AF 447 operating the Rio de Janeiro – Paris-Charles de Gaulle route to the French Accident Investigation Bureau for civil aviation (BEA), the French organization in charge of technical investigations into civil aviation incidents and accidents, and to the aircraft manufacturer Airbus. Air France is in permanent contact with the BEA and Airbus.
The Airbus A330-200 aircraft, registration F-GZCP, left Rio on 31 May at 7:03 pm local time (12:03 am in Paris). The aircraft hit a zone of stormy weather with strong turbulence at 2 am this morning (universal time), i.e. 4 am in Paris. An automatic message was received from the aircraft at 2:14 am (4:14 am in Paris) indicating a failure in the electric circuit in an area a long way off the coast.
The aircraft was powered with General Electric CF6-80E engines.
The aircraft had totalled 18,870 flight hours and went into service on 18 April 2005.
Its last maintenance check in the hangar took place on 16 April 2009.
Air France shares the anxiety and distress of the families concerned. The families are being taken care of in a specially reserved area of Paris-Charles de Gaulle Terminal 2.
A toll-free number has been opened at:
0800 800 812 in France,
0800 881 20 20 in Brazil,
+ 33 1 57 02 10 55 for calls from all other countries.
NB: We ask journalists not to call this number, which is reserved for relatives and close friends.
â–º Paris, 01 June 2009 - 13:39 local time
Press release # 2
Air France regrets to confirm the disappearance of flight AF 447 flying from Rio de Janeiro to Paris-Charles de Gaulle, scheduled to arrive at 11:10 am local time today, as announced to the press by Air France CEO, Pierre-Henri Gourgeon.
The Airbus A330-200, registration F-GZCP, left Rio on 31 May at 7:03 pm local time (12:03 am in Paris).
The aircraft hit a zone of stormy weather with strong turbulence at 2 am this morning (universal time), i.e. 4 am in Paris. An automatic message was received from the aircraft at 2:14 am (4 :14 am in Paris) indicating a failure in the electric circuit a long way from the coast.
The Brazilian, African, Spanish and French air traffic control centres all tried to make contact with flight AF 447 but to no avail. The French military air traffic control centre tried to detect the aircraft but did not succeed.
216 passengers were on board: 126 men, 82 women, 7 children and one infant.
There were 12 flight crew members: 3 pilots and 9 flight attendants.
The flight captain had a record of 11,000 flight hours and had already flown 1,700 hours on Airbus A330/A340s.
Of the two first officers, one had flown 3,000 flight hours (800 of which on the Airbus A330/A340) and the other 6,600 (2,600 on the Airbus A330/A340).
The aircraft was powered by General Electric CF6-80E engines.
The aircraft had totalled 18,870 flight hours and went into service on 18 April 2005.
Its last maintenance check in the hangar took place on 16 April 2009.
Air France fully shares the anxiety and distress of the families concerned. The families are being taken care of in a specially reserved area of Paris-Charles de Gaulle Terminal 2.
A toll-free number has been opened at:
0800 800 812 in France,
0800 881 20 20 in Brazil,
+ 33 1 57 02 10 55 for calls from all other countries.
NB: We ask journalists not to call this number, which is reserved for relatives and close friends.
â–º Paris, 01 June 2009 - 13:21 local time
First press release
Air France regrets to announce that it has lost contact with flight AF 447 from Rio de Janeiro to Paris-Charles de Gaulle, expected to arrive this morning at 11:15 local time.
The flight left Rio on 31 May at 7 pm local time.
216 passengers are on board.
There are 12 crew members on board: 3 pilots and 9 cabin crew.
The following toll-free number is available
in France: 0800 800 812, and + 33 1 57 02 10 55 outside France.
Air France fully shares the anxiety and distress of the families of the passengers concerned. The families are been taken care of in a specially reserved area at Paris-Charles de Gaulle 2 airport.