Quality Dining, Inc. Selects MICROS RES for Entire Multi-Brand Enterprise

MICROS completed the deployment of the MICROS Restaurant Enterprise Solution (RES), along with MICROS Kitchen Display System, to all 115 Quality Dining operated Burger King locations in less than a month and is now focusing on the deployments to Quality Dining's 48 Chili's restaurants, 9 Papa Vino's restaurants, and one blue2O seafood grill + bar.

Quality Dining is unifying its entire enterprise with the MICROS RES point-of-sale solution in order to help operations flow more cohesively, efficiently, and profitably.  With years of industry experience and a global network of offices and distributors, MICROS has the ability to provide Quality Dining with the reliable, round-the-clock service and support it requires.

MICROS RES is the perfect fit for the Quality Dining enterprise, as the fully-integrated restaurant point-of-sale and kitchen display system are both powerful and flexible, allowing Quality Dining to manage complex employee environments, monitor inventory levels, and streamline ordering and receiving processes.  The complete enterprise management solution provides end-to-end communications throughout Quality Dining's business operations, increasing efficiency and speed-of-service to provide a better guest experience and ultimately enhance profitability.

"After evaluating each of the available solutions, we determined that MICROS offered the best technology, service and support," explained Steve Marquette, Vice President and Chief Information Officer, Quality Dining, Inc.  "We were also confident MICROS possessed the resources and experience to complete the installation at all of our 115 Burger King locations in the strict timeline we required.  Once notified of our decision to move forward, MICROS was able to quickly gather a team able to efficiently and successfully complete the rapid roll-out in a few short weeks."

"We were so impressed with the amazing job that MICROS did with our Burger King conversion, we made the easy decision to deploy MICROS at all our other restaurants," added Marquette.  "We look forward to having one vendor, one platform, one standard throughout our enterprise."

"MICROS sincerely values the partnership we have formed with Quality Dining," affirmed Ed Rothenberg, Vice President of Restaurant Sales and Strategies, MICROS Systems, Inc.  "The time-sensitive Burger King installation would not have been possible without the incredible resources and effort that Quality Dining's information technology and restaurant operations groups committed to the project.  The successful implementation of the MICROS solution was the direct result of the joint cooperation of Quality Dining and MICROS.  We are pleased to provide Quality Dining with a powerful and reliable solution for its point-of-sale needs and look forward to continuing and expanding our partnership with Quality Dining as we convert all of its other restaurant concepts."

About Quality Dining, Inc.

Quality Dining is one of the nation's largest franchisee restaurant companies, currently operating 173 restaurants in 6 states.  Our diverse offering of casual dining, upscale and quick-serve establishments includes Burger King, Chili's Grill & Bar, blue2O seafood grill + bar, Papa Vino's Italian Kitchen, and Spageddies Italian Kitchen.  With our variety of restaurant concepts, you could say we do it all. But with one end in mind: to deliver the exceptional dining experience our customers are looking for. That means providing not only the requisite great food and outstanding service, but also the mood-setting ambience, genuine hospitality and welcoming environment that keep our customers coming back for more. Whether your goal is to relax with friends, rekindle the romance, celebrate a success, or close a business deal, we're committed to providing more than just a meal. Simply put, our passion is to fuel yours.  Because we subscribe to the "only as good as the last guest served" philosophy, our goal is to make every individual dining experience better than the one before it.

About MICROS Systems, Inc.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 310,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 25,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 90,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at www.micros.com or send an email to [email protected].

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.