American Airlines Schedules and Fares No Longer Available on Orbitz.com
Citing Failure to Reach a Mutually Beneficial Commercial Agreement American Revokes Orbitz Authority to Display and Sell American Airlines Fares
Effective immediately, American Airlines will discontinue displaying and selling fares through Orbitz (www.orbitz.com) and its subsidiary Orbitz for Business. Tickets for travel already purchased through Orbitz remain valid but changes must be made through American Airlines reservations by calling 1-800-433-7300.
Tickets for travel on American Airlines and American Eagle – including all international and domestic classes of service – are widely available through a number of outlets, including American's own website, AA.com, which features our Lowest Fare Guarantee. Tickets, fares and schedules are also available through American's reservations agents, thousands of travel agencies in locations worldwide, other online travel agencies such as Priceline.com, and metasearch engines such as Kayak.com.
"American Airlines regrets any inconvenience this may cause our customers. While we could not reach an agreement with Orbitz, we are committed to letting customers know of the multitude of options they have to purchase travel on American Airlines," said Derek DeCross, Vice President - Sales. "In today's competitive marketplace, it is important for American to be free to customize its product offerings to improve the customer experience as well as distribute its products in a way that does not result in unnecessary costs."
American also continues to provide its fare content to travel agency partners, both through global distribution systems and through American's own direct connection technology that is powered by Farelogix. There is no charge to agencies for using American's direct connection, which allows travel agencies to offer their customers more complete and tailored travel choices, including fares and optional services. More information is available at www.aa.com/orbitz.
