No Need to Pay for Broken Travel Plans
US Airways customers affected by winter storm may change itineraries without penalty
US Airways is relaxing certain fees for customers who may have to change travel plans as a result of winter weather scheduled to affect the mid-Atlantic region this weekend.
The airline will waive the standard change fee, advance reservation and ticketing requirements for customers traveling to or from the following destinations between Feb. 3 and Feb. 7 on any US Airways, US Airways Express or US Airways codeshare flight:
| Washington, DC (Reagan) | White Plains, N.Y. | Wilmington, N.C. |
| Washington, DC (Dulles) | Asheville, N.C. | Philadelphia |
| Baltimore | Charlotte, N.C. | Charlottesville, Va. |
| Salisbury, Md. | Fayetteville, N.C. | Lynchburg, Va. |
| Newark, N.J. | Greensboro, N.C. | Newport News, Va. |
| Islip, N.Y. | Greenville, N.C. | Norfolk, Va. |
| New York (JFK) | Jacksonville, N.C. | Richmond, Va. |
| New York (LaGuardia) | New Bern, N.C. | Roanoke, Va. |
| Newburgh, N.Y. | Raleigh/Durham, N.C. |
Customers are strongly encouraged to check flight status at usairways.com, by calling 800-428-4322, or by texting their flight number to TEXTUS before arriving at the airport.
If US Airways service continues to operate to the affected destinations, customers can make certain changes without incurring the standard change fee, advance reservation or ticketing requirements:
- Customers can move their entire itinerary up to seven days before or after the scheduled origination date.
- Customers can apply the full value of their wholly unused tickets toward the purchase of a ticket to an alternate destination, although travel must originate within seven days of the scheduled origination date.
Itinerary changes are subject to availability, and in certain cases, an additional collection fee. Customers will be able to stand by for alternate flights without incurring the standby fee if a satisfactory alternate itinerary cannot be confirmed. Additional information regarding these amended ticketing policies can be found online at http://www.usairways.com or by calling 800-428-4322.
