Sales Leadership Tips for Hotel Managers - By Daniel Edward Craig

In the battle for market share, hotel managers with a background in sales have a distinct advantage. For managers who worked their way up through other departments, keeping the sales team productive and motivated can be a daunting task. Here are a few tips for ensuring your property is sales driven from the top down.
Be an advocate. Years ago, when I transferred to sales from the front desk, I became “one of them”: prancing around in designer suits and swilling cocktails with “clients” in the hotel lounge. If I wasn’t harassing my long-suffering colleagues on the front desk for last-minute showrooms, I was tossing around upgrades like confetti at an Italian wedding.

Source: HTrends / Nevistas


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