Frontier Airlines Improves Inflight Customer Experience
Frontier Airlines, a wholly-owned subsidiary of Republic Airways Holdings, Inc. (NASDAQ: RJET), is pleased to announce its taking the inflight customer experience to another level with the addition of Gogo® inflight internet service on its Embraer fleet. Frontier plans to have the service installed on its fleet of 32 E170 and E190 aircraft by the end of 2010.
“We are very excited to partner with Republic Airways and further enhance the inflight entertainment options available on Frontier Airlines”
“Our customers have told us how important inflight entertainment and connectivity is in their travel experience,” said Executive Vice President and COO Wayne Heller. “We look forward to providing our customers with internet service at 35,000 feet and are thrilled to have Aircell as a partner in this effort.”
Gogo internet access will be available for purchase starting at $4.95, based on length of flight and type of device used to access Gogo. Once connected, customers can use Gogo to check e-mail, log into a corporate VPN, watch their favorite Frontier commercials and more!
“We pride ourselves in providing our guests with a comfortable and enjoyable inflight experience,” said Vice President of Marketing and Branding Ian Arthur. “Each of these amenities, combined with our unmatched customer service, truly provides a differentiated and better experience. We always have an ear to our customers’ needs and will continue to develop an airline that meets and exceeds those expectations.”
“We are very excited to partner with Republic Airways and further enhance the inflight entertainment options available on Frontier Airlines,” said Michael Small, Aircell’s President and CEO. “We both share a common focus of service excellence and adding Gogo is simply the latest example of advancing that goal.”
Frontier currently offers 24 channels of DIRECTV
